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FAQs

Below are some of the most Frequently Asked Questions we receive.

If you still have a question send us a message Here.

WHAT PAYMENT METHODS CAN I USE?

We accept the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Naturalis Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

HOW WE SHIP TO YOU?

We have decided to support one of America's oldest postal services dating back to 1775 when Ben Franklin was its Post Master. We are proud to support this institution by providing you our customers with a variety of high quality, expedient, and reliable postal services - First Class and Priority Mail.

Our current coverage area

We have just expanded our shipping to cover ALL countries where USPS will ship. While there may be some country-specific export restrictions that we may have to overcome and may or may not do so, we will make our best attempt to get our products to you anywhere in the globe.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 20 calendar days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

HOW TO BECOME AN AFFILIATE

Naturalis is proud to offer our customers and affiliate partners access to our exclusive proprietary blends of sea sponge soaps, bath bombs, scrubs, and so much more under our own Naturalis Collection, there is something for everyone at Naturalishs.com.

Additional Affiliate Benefits

  • Earn commission for every sale you bring in using your Affiliate Code
  • Everyday free shipping over $50 & free samples with every order
  • Exclusive newsletters and product sneak peeks
  • Exciting promotions
  • Affiliate-only special offers & promotions

Best of all, it's free to join!

AFFILIATE REGISTRATION FORM

We will contact you once we have reviewed and approved you.

HOW TO BECOME A WHOLESALE CUSTOMER?

Thank you for your interest in becoming a Naturalis Handcrafted Skincare Wholesale Member. Please fill out all the information in this form and we will review your application for approval. Please allow up to 2 - 3 Business weeks for our team to review your application.
Thank you for your support of Naturalis Handcrafted Skincare.

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